We want you to be completely satisfied with your purchase from WeddingGear.in. Please take a moment to review our return policy to ensure a smooth and convenient experience:

1. Eligibility for Returns:

   • To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging. Customized or personalized items may have specific return eligibility criteria.

2. Initiating a Return:

   • If you wish to return an item, please contact our customer support team at support@weddinggear.in within 24 Hours of receiving your order. Provide your order number and details of the return request.

3. Return Authorization:

   • Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number. Please do not return any items without obtaining an RA number.

4. Return Shipping:

   • Customers are responsible for the cost of return shipping. Please ensure that the items are securely packaged to prevent damage during transit.

5. Customized Items:

   • Customized or personalized items may have limited return eligibility. Please consult with our customer support team for specific details regarding the return of customized items.

6. Refund Process:

   • Once your return is received and inspected, we will process the refund within 2 business days. The refund will be issued to the original payment method used for the purchase. Any applicable return shipping fees or restocking charges may be deducted from the refund amount.

7. Exchanges:

   • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

8. Damaged or Defective Items:

   • In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement as applicable.

9. Once Order is Processed:

   • Once an order has been processed, it cannot be canceled. Please carefully review your order before completing the purchase to ensure accuracy.

10. Contact Us:

• For any questions or concerns related to returns, please contact our customer support team at [your contact email or phone number].

Note: This return policy is subject to change, and any modifications will be communicated through our website. It is your responsibility to review this policy periodically for changes.